Privacy Policy

Last updated: November 2024

1. Introduction

QueryLens ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when you:

  • Create an account (name, email address)
  • Subscribe to our service (billing information)
  • Contact us for support

Usage Information

We automatically collect certain information when you use QueryLens, including:

  • Log data (IP address, browser type, pages visited)
  • Device information
  • Query analysis data (anonymized)

3. How We Use Your Information

We use the information we collect to:

  • Provide and maintain our service
  • Process transactions
  • Send administrative information
  • Improve our service
  • Respond to inquiries

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.

5. Query Data

SQL queries you submit for analysis are processed in real-time and are not stored permanently unless you explicitly save them to your account. Enterprise customers can opt for on-premise deployment where data never leaves their infrastructure.

6. Third-Party Services

We may use third-party services for:

  • Payment processing (Stripe)
  • Analytics (anonymized)
  • Customer support

7. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Export your data
  • Opt-out of marketing communications

8. Cookies

We use cookies and similar technologies to enhance your experience. You can control cookie preferences through your browser settings.

9. Children's Privacy

Our service is not intended for users under 18 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: privacy@querylens.tech

Address: QueryLens Inc., San Francisco, CA